Privacy Policy

1. Information We Collect

We collect the following categories of information:

2. How We Use Your Information

We use the information we collect to:

• Create and manage your provider account;
• Process and fulfill orders placed through the Platform;
• Route orders to the appropriate FDA-registered 503B fulfillment partner;
• Process payments and manage billing;
• Communicate with you regarding your account, orders, and Platform updates;
• Verify your professional licensure and eligibility;
• Comply with applicable legal and regulatory obligations;
• Improve and optimize the Platform;
• Detect and prevent fraud or unauthorized access.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• FDA-registered 503B outsourcing facilities — to fulfill your orders and coordinate direct shipment to your practice;
• Payment processors — to securely process transactions;
• Technology and platform service providers — to operate and maintain the Platform;
• Legal and compliance advisors — as needed to protect our rights or comply with applicable law;
• Regulatory authorities — if required by law, subpoena, or government order.

All third parties with whom we share information are required to maintain appropriate confidentiality and security standards.

4. HIPAA and Protected Health Information

Omigenix is not a covered entity or business associate under HIPAA in the context of its platform operations. The Platform is a B2B ordering tool for licensed healthcare providers and does not collect, store, or process patient-specific protected health information (PHI). You are responsible for ensuring that any information you submit through the Platform does not include patient PHI unless required for order fulfillment and separately governed by a Business Associate Agreement.

5. Data Security

We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. Payment information is processed through secure, PCI-compliant third-party payment processors and is never stored on our servers.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the Platform, remember your preferences, and analyze usage patterns. You may disable cookies through your browser settings, but doing so may affect Platform functionality.

7. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and share;
• The right to request deletion of your personal information;
• The right to opt out of the sale of your personal information — we do not sell personal information;
• The right to non-discrimination for exercising your privacy rights.

To exercise your California privacy rights, contact us at info@synagenix.com.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data by contacting us at info@synagenix.com.

9. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

The Platform is intended solely for licensed healthcare professionals and is not directed at individuals under the age of 18. We do not knowingly collect information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on the Platform with a revised effective date. Your continued use of the Platform following any update constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: